Shipping Policy
Fragror is a brand of Evenore Solutions LLC, 310 Silver Creek Trl, Sunnyvale, TX 75182.
Last updated: March 20, 2026
Free Shipping
We offer free standard shipping on all orders over $100 within the contiguous United States.
Shipping Methods and Timeframes
- Standard Shipping: 5–10 business days. Available on all orders.
Business days are Monday through Friday, excluding federal holidays. Orders placed after 2:00 PM CT may be processed the following business day.
Order Processing
Orders are typically processed within 1–2 business days. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Destinations
We currently ship to all 50 US states. We do not ship internationally at this time. Contact us at info@fragror.com for international enquiries.
Order Tracking
Once your order ships, you will receive an email with a tracking number and link. Tracking is also available from the link in your Fragror shipping confirmation email.
Shipping Delays
While we strive to deliver within the estimated timeframes, delays may occur due to carrier issues, weather, high order volume, or other circumstances beyond our control. We are not responsible for shipping delays once the package is in the carrier’s possession.
Lost or Damaged Shipments
If your package is lost or arrives damaged, contact us within 7 days of the expected delivery date at info@fragror.com. We will work with the carrier to resolve the issue and arrange a replacement or refund.
Contact Us
For shipping questions: info@fragror.com | +1 (469) 434-6194
About Fragror policies
This page applies to orders placed on fragror.com and to the FRAGROR BLISS app. Fragror products ship from Sunnyvale, Texas. Fragror reviews these policies periodically and posts updates here. Questions about this policy go to Fragror at info@fragror.com or +1 (469) 434-6194.